Shipping & Returns

$1.99 Economy Shipping on orders over $35 to the USA. 

Shipping

We ship to the United States.

We ship using the United States Postal Service (USPS) First Class (Standard: 5-7 days), UPS SurePost (Standard: 5-7 days), and USPS Priority Mail (2-3 days). We strive to get all orders shipped within 48 business hours. 

Standard economy shipping is $1.99 on orders over $35 (5-7 business days). Orders under $35 are $3.99.

Upgraded Priority shipping (2-3 business days) is also available for $7.99 (does not include processing time, apprx 24-48 hours). 

We ship from Grand Rapids, Michigan.

Return Policy

Returns shouldn't be a hassle, and we care about our customers and their experience with us. We easily accept returns within 30 days of delivery for a full refund (minus any related shipping charges) unless the item is specifically marked as final sale.

At this time, we do not process exchanges. If you would like a different size in an item, we advise that you purchase the new item quickly, as stock levels change frequently. Then, we can process a return for the original item. 

Hello Pink does not cover the cost of return shipping, unless the item arrived damaged or you were sent an incorrect item or size.

If you purchased from a Stylist, please contact them directly regarding returns. 

If you purchased from HelloPink.com Corporate, please mail your item back to the address below. Be certain to include your original packing slip (or a handwritten note is fine) detailing the reason for return. If your return is missing this information, it could delay processing of your return. Once the item is recieved, we will issue a refund to the original payment method within 7 business days.

Hello Pink RETURNS
3921 3 Mile Rd NW, Suite G
Grand Rapids, MI 49534

If you have any questions at all, please email us at Support@HelloPink.com 

 

 

 

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